Senior Medical Biller

Senior US Medical BillerThe Senior US Medical Biller will drive Carepatron’s end-to-end insurance billing operations, ensuring accuracy, compliance, and an exceptional client experience. While this role is initially hands-on—focusing on executing day-to-day RCM workflows—we are looking for someone with leadership experience who can help establish best practices and quickly transition into leading the billing team as our services scale.

This is a key role for a seasoned billing professional who thrives in a fast-growing, product-driven SaaS environment, is highly tech-savvy, embraces AI to work smarter, and is ready to step into a formal leadership position in the near future. What You’ll DoExecute & Optimize: Manage daily, hands-on RCM workflows including eligibility checks, charge entry, claims submissions, follow-ups, appeals, and payment posting.

Prepare for Leadership: Act as the primary subject matter expert, laying the groundwork to quickly transition into mentoring, training, and managing the US insurance billing team as it expands. Embrace AI & Automation: Actively use AI tools and modern software to streamline your own daily workflows, reduce manual data entry, and build highly efficient, scalable processes for the future team.

Product Collaboration: Partner with our product and engineering teams to refine automated workflows, claims tools, and AI-driven billing intelligence features. Improve Operations: Drive improvements across billing workflows to reduce denials, shorten reimbursement cycles, and enhance first-pass resolution rates. Troubleshoot & Support: Resolve complex billing issues and provide escalation support to our customers and internal teams.

Track Performance: Own and report on key performance metrics, including AR aging, collections efficiency, denial rates, and payer turnaround times. Compliance: Ensure all daily billing operations meet HIPAA, CMS, and payer-specific compliance

requirements.