GDS Process Trainer - Corporate Travel Account

Qualifications:Must be an experienced and Tenured Trainer with Corporate Travel Background and with GDS experience - Trained and CertifiedMust be amenable to work 100% onsite at our WNS Bridgetowne SiteStrong facilitation and presentation skills; confident in leading virtual and in-person training sessions. Excellent command of spoken and written English. Proficient in creating training decks, manuals, and performance reports using Excel and presentation tools.

Strong analytical skills to assess training impact and identify improvement areas. Ability to manage conflicts and provide constructive feedback to learners. Job Description: Facilitate training programs focused on Global Distribution Systems (GDS), specifically Sabre and AmadeusCertified in Sabre and Amadeus with a Corporate Travel Account experience.

Lead onboarding and continuous training for process associates within the assigned line of business (LOB)Design, develop, and facilitate training modules (new hire, refresher, upskilling)Conduct training needs analysis and identify performance gapsMonitor and evaluate trainee progress and endorse for certificationPartner with Operations, Quality, and Clients for process updates and calibrationMaintain training documentation, reports, and learning materialsSupport audit and compliance

requirements related to training.