Technology Consulting - MSD CRM Architect - Manager

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. MSD CRM Architect

Job purpose: A D365 CRM Technical Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing) and integration. Your client

responsibilities: Work on CRM engagements to design the next generation digital architecture Be involved in analyse and design phases of a project Responsible for collaboration with client teams to understand the business

requirements and translate it to solutions. Execute & participate in application design sessions and make solution recommendations Deep understanding of Integration & Data Migration methods/tools within D365 CRM Deep knowledge of configuring and customizing CRM application Develop CRM Application using. NetPlugins/ extensions Ensuring that design is in line with the business

requirements Work cooperatively in a team environment Remain flexible on changing workloads Your people

responsibilities: Building a quality culture Foster teamwork and lead by example Training and mentoring of project resources Participating in the organization-wide people initiatives Key skills: Minimum 10+ years of CRM Configuration & Customization experience is must.

Must have done hands-on development – writing plugins Must have done worked on large transformation programs in onshore offshore delivery model Must have worked on client facing engagements Must have done at least one end to end implementation with integration Design and coding experience in skills viz.

(Visual Studio, C# and IIS-Dynamics CRM) Experience in agile delivery and deployment, continuous integration and build processes Familiar with relational database concepts and SQL Strong analytical and problem-solving skills; ability to work creatively in problem solving environment Extensive experience in presales/sales which includes contributing to RFP/RFI; participating in client orals,capability demonstration etc Excellent written and verbal communication skills BE/ with a sound industry experience Preferred skills: CRM Configuration & Customization(Plugins etc) D365 CRM Certified EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.