Partner Success Manager

Standard Conversions connects companies that buy life insurance leads with companies that generate life insurance leads. Our job is simple:Help buyers get more leadsHelp sellers generate more revenueBuild long-term relationships that grow over time We move fast, use AI heavily, and care about results. We’re looking for a Partner Success Manager who can help grow revenue, strengthen relationships, and make sure opportunities never fall through the cracks.

The RoleYou will manage relationships with both buyers and sellers. Your job is to help buyers purchase more leads, help sellers send more leads, solve problems quickly, and identify growth opportunities. You will be one of the most important people in the company. This is not a customer support role. This is not a data entry role. This is a growth and relationship management role.

Responsibilities Manage Buyer RelationshipsBuild strong relationships with buyersHelp buyers increase lead volumeMonitor buyer activity and performanceReactivate inactive buyersResolve issues quickly Manage Seller RelationshipsBuild strong relationships with sellersHelp sellers increase lead volumeMonitor seller performanceReactivate inactive sellersIdentify growth opportunities Protect RevenueMonitor accounts dailyIdentify accounts that are slowing downFigure out why volume is decreasingContact accounts immediatelyBuild plans to recover lost revenueEscalate issues when necessary Reporting & OrganizationKeep HubSpot organized and up to dateTrack buyer and seller activityMaintain accurate account recordsProvide daily and weekly updatesIdentify risks and opportunities Daily ExpectationsEvery day you should know:Which buyers can purchase more volumeWhich sellers can send more volumeWhich accounts are slowing downWhich accounts need attentionWhich opportunities can increase revenueWhen revenue drops, action is expected immediately.

You are expected to investigate the issue, contact the account, propose solutions, and drive resolution.

RequirementsExcellent English communication skillsStrong relationship-building abilityHighly organizedComfortable with data and spreadsheetsExperience with HubSpot or similar CRMStrong AI skills (ChatGPT, Claude, automation tools)Ability to manage multiple relationships simultaneouslySelf-starter with a strong sense of ownership Ideal CandidateYou are:ProactiveRevenue-focusedExtremely organizedRelentless with follow-upComfortable talking to business owners and executivesAble to solve problems without being told what to doYou don’t wait for instructions.

You find opportunities and take action. KPIsRevenue GrowthAccount RetentionReactivated AccountsBuyer GrowthSeller GrowthResponse Time to IssuesCRM Accuracy Success Looks LikeAfter 12 months:Buyers are purchasing more volumeSellers are sending more volumeRevenue is growingProblems are solved quicklyRelationships are stronger than everLeadership is no longer handling day-to-day account managementYou become a key operator in the growth of the company.

CompensationCompetitive base salaryPerformance bonuses tied to growth and retentionLong-term growth opportunities within the company.