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24/7 Contact Center Process Executive (Voice/Chat/Email)

Cognizant

📍 Kuala Lumpur 💰 MYR 30 – MYR 42 Posted 24 Jun 2026 Active listing

About this role

Summary from our partner feed — apply on the employer site for the full posting.

Cognizant is looking for a Process Executive - Contact Center (Voice, Chat & Email) based in Kuala Lumpur, Malaysia. The role involves delivering high-quality customer support across multiple channels. Candidates should have excellent communication skills and a customer-centric approach. This position requires working in rotational shifts, including nights, weekends, and holidays, from the office.

Responsibilities include handling customer interactions, resolving queries, and maintaining documentation. Ideal applicants should have 0-3 years experience in Contact Center/BPO, familiarity with CRM tools, and a willingness to work in a dynamic team environment. #J-18808-Ljbffr. Compensation: 30 - 42.

At a glance

Employer
Cognizant
Location
Kuala Lumpur
Compensation
MYR 30 – MYR 42
Posted
24 Jun 2026
Source
en-my.whatjobs.com

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