People's Bank — Customer Service Assistant (CSA) Recruitment
People's Bank
People's Bank **Customer Service Assistant (CSA)** is the main school-leaver branch role — counter service, passbooks, and customer handling. Last major cycle (2025) took applications **online only** (age **18–23**, O/L + A/L). Monitor **peoplesbank.lk/our-careers** for the next intake.
Official apply / PDF https://www.peoplesbank.lk/our-careers/Published 2025 ඇසළ 1
Closing date 2026 උඳුවප් 31
Organization People's Bank
Recruitment Timeline
Track every stage
- Completed
Last CSA cycle closed (2025)
2025 ඇසළ 27
Online applications via People's Bank / Open University portal — reference for the next intake.
- 155 days left
Next CSA cycle — watch careers page
2026 උඳුවප් 31
No fixed 2026 date yet — check peoplesbank.lk/our-careers and newspaper notices.
Role overview
- Customer Service Assistant (CSA) — branch counter, account services, and front-line customer support.
- Primary entry path for A/L school leavers into People's Bank (similar audience to NSB Banking Assistant).
- Placement can be in any branch island-wide at management discretion.
- Related: NSB Banking Assistant · BOC Trainee Secretarial Assistant.
Eligibility (last CSA notice — verify next PDF)
- Citizen of Sri Lanka; age typically 18–23 years as at the closing date of that cycle.
- G.C.E. O/L: minimum 6 subjects with 5 Credit passes including Mathematics, English, and Sinhala/Tamil in one sitting (or Edexcel/Cambridge equivalent with 6 “C” passes including English & Maths).
- G.C.E. A/L: minimum 3 simple passes in one sitting excluding General English (passing General English is an advantage); or Edexcel/Cambridge A/L with 3 “E” passes.
- Computer literacy and strong interpersonal / customer-service skills.
- Always confirm age cut-offs and subject rules in the latest official PDF on peoplesbank.lk.
Selection process
- Applications accepted online only when a cycle is open — other channels are rejected.
- Shortlisting → supervised written test (often via Open University of Sri Lanka) → bank interview.
- Merit order against vacancies identified by the bank.
- Canvassing is a disqualification.
How to apply (when open)
- Watch peoplesbank.lk/our-careers for the CSA advertisement and apply link.
- Create / complete the online application exactly as instructed (last cycle used the Open University portal).
- Keep NIC, O/L, A/L result sheets, and a passport photo ready as PDF/JPG.
- Submit before the stated closing date — incomplete applications are rejected.
- After you apply, prepare for aptitude / English / banking awareness questions used in CSA written tests.
Frequently asked questions
Is People's Bank CSA recruitment open in 2026?
Check peoplesbank.lk/our-careers for the live notice. The last major CSA cycle closed 27 July 2025; the next intake is announced on the careers page and in newspapers.
What qualifications for People's Bank Customer Service Assistant?
Typically O/L with 5 credits including Maths, English and Sinhala/Tamil; A/L with 3 passes; age 18–23 — confirm in the current advertisement PDF.
Can I apply for People's Bank CSA by post?
No — recent CSA cycles accept online applications only. Postal or hand-delivered forms are rejected.
මහජන බැංකුව CSA රැකියා — කෙසේ අයදුම් කරන්න?
peoplesbank.lk/our-careers හි නිවේදනය පළ වූ විට මාර්ගගත අයදුම්පත පමණක් භාවිතා කරන්න. වයස සහ සුදුසුකම් නිල PDF එකෙන් තහවුරු කරන්න.
மக்கள் வங்கி வாடிக்கையாளர் சேவை உதவியாளர் — எப்படி விண்ணப்பிப்பது?
peoplesbank.lk/our-careers இல் அறிவிப்பு வரும்போது ஆன்லைன் விண்ணப்பம் மட்டும் செய்யவும். வயது மற்றும் தகுதிகளை அதிகாரப்பூர்வ PDF இல் உறுதிப்படுத்தவும்.
Related guides & exam tools
Official source
Structured hub page—always confirm eligibility, fees, and quotas on the government domain before you pay or submit documents.