Principle Software Engineering Manager

The Commerce + Ecosystem (CCE) Engineering team is hiring a Engineering Manager to build core technologies and intelligent experiences that directly impact Microsoft's global support and commerce operations. You will lead the design and development of secure, scalable, and intelligent platforms—infusing AI, agentic workflows, and automation to empower Microsoft advocates, partners, and customers.

Why this role mattersCCE Engineering sits at the heart of Microsoft’s commerce and support ecosystem. We are reimagining the way our tools and platforms operate, from reactive, manual systems to AI-first, self-service, and predictive experiences. Our mission is to enable global scale, resilience, and simplicity across critical services like Threshold Billing, credit workflows, escalation handling, and partner programs.

QualificationsQualifications (Required and Preferred)Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to C++ / C#, Java or Python JavaScript,. 5+ years people management experience. Depth in Generative AI and EngineeringA strong background in machine learning, deep learning, and natural language processing. , PyTorch, Transformers). , BERT, GPT, Llama).

, Azure, AWS) and distributed computing (Kubernetes). Excellent problem-solving skills and the ability to work independently and collaboratively. Other

Requirements Ability to meet Microsoft, customer and/or government security screening

requirements are required for this role. These

requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. ResponsibilitiesLooking for seasoned Principal Engineering Managers who are passionate about people, architecture, and innovation.

What you’ll drive:End-to-end architecture, design, and engineering excellence across distributed systems, microservices, and cloud-native solutions. Technical strategy and modernization initiatives involving Azure, data platforms, and AI-driven automation. A strong engineering culture grounded in collaboration, mentorship, and continuous learning. Design reviews, scalability patterns, and resiliency frameworks that power global commerce and customer experiences.

We’re looking for leaders who bring deep technical expertise, strategic thinking, and a genuine passion for developing people and growing teams.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect.