Senior Product Manager

Job Title: Senior Product Manager (Business Development & Customer Relationships)Locations: London, New York, Philadelphia or New Jersey - Hybrid Working ModelApplication Deadline: Sunday 12th July 2026 About Springer Nature:Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research.

Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncovernew ideasand share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world.

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About the Role:We are hiring for a Senior Product Manager with a focus on strategic and customer-focusedbusiness development & customer relationship management. In this role you will bridge the gap between market needs and product strategy for our Pharma Solutions Team. You will be responsible foridentifyinggrowth opportunities, translating customer insights into product improvements, and fostering long-term partnerships with key accounts.

This role will include focusing on value creation, market development, and strategic relationship management aligned with our product roadmap. Role

Responsibilities: Market & Business Development (Product-Led)Identifynew market opportunities and customer segments aligned with the product strategyAnalyse market trends, customer needs, and competitive landscapeDevelop business cases and growth initiatives in close collaboration with Product ManagementSupport go-to-market strategies and product launchesContribute to pricing, positioning, and value proposition developmentIdentifystrategic partnerships that enhance product adoption and ecosystem growthCustomer Relationship & Strategic Account ManagementBuild andmaintainstrong, long-term relationships with key customers and stakeholdersAct as the interface between customers and the product teamDeeply understand customer use cases and translate them into product

requirements also powered by AIConduct regular business and performance reviews with strategic accountsIdentifyexpansion opportunities (new use cases,additionalsolutions, upselling aligned with product value)Monitor customer satisfaction, adoption, and retention metrics Skills, Experience and

Qualifications:Market-oriented thinkingKnowledge of AI impact in Pharma workflowsCustomer-centric mindsetStrategic relationship managementProduct understanding & value articulationAnalytical and structured working styleCross-functional collaborationOwnership and accountabilityBachelor's or Master'sdegree in life sciences, engineering, or a related fieldSignificant demonstrable skills in business development, product or strategic account managementProduct Management skills and an understanding of product-driven organizationsStrong analytical and market research skillsAbility to translate customer needs into structured business and product insights in a fast-moving AI worldExcellent communication and stakeholder management skillsKnowledge of the latest AI developmentsStrategic mindset combined with strong execution capabilitiesFluent in English (additionallanguages are an advantage)Willingness to travel as required for the role (approximately 15% annually)Ability to liaise with stakeholders across the globe Springer Nature Skills associated with this Job Profile include: SN-Collaboration, SN-Drives Results, SN-Market Research, SN-Process & Systems Design, SN-Product Design, SN-Product Development & Delivery, SN-Product Strategy & Execution, SN-Software Engineering & Systems Integration, SN-Strategic Mindset, SN-Tech Savvy US employees are eligible for

benefits including, but not limited to, medical, dental, vision, short and long term disability, life and AD&D insurance, tuition assistance, employee assistance program, paid vacation and sick time, flexible spending accounts, and a 401k retirement savings plan. In order to comply with various pay transparency laws and legislations in the United States, the salary range and

benefits for this position are included. This information is only applicable to US-based candidates and the actual salary offer may vary based on work experience, education, skill level and equity. Salary ranges differ by country due to various local market considerations. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. US Annualized Base Salary Range: $110,000 - $130,000.

This role is eligible for an annual performance-related bonus plan. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. Find out more about our DEI work here https://group. Springernature. Com/gp/group/taking-responsibility/diversity-equity-inclusion.

com so we can make all necessary accommodations. For more information about career opportunities in Springer Nature please visit https://springernature. Wd3. Myworkdayjobs. Com/SpringerNatureCareers/ #LI-HK1Job Posting End Date:13-07-2026. 000000.