AI Solutions Architect

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from VLink IncJob Title: AI Solutions Architect – HealthcareLocation: RemoteExperience: 10+ yearsAbout VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.

Job Description:About the RoleWe are seeking a true AI Solutions Architect (not Tech Lead, Tech Architect, Java Architect, or Enterprise Architect) to define end-to-end solutions for an AI-driven contact center within a healthcare environment. This role focuses heavily on Agentic AI within the Salesforce ecosystem—experience with AgentForce is a must.

You will work across multiple large-scale programs, leveraging cutting-edge AI, cloud technologies, and integration patterns to deliver world-class solutions that enhance customer experience and streamline operations. Key ResponsibilitiesCollaborate with Product Owners, BAs, and technical leads to refine

requirements. Define scalable, secure, and high-performance architectures integrating GCP, Salesforce, and Agentic AI. Integrate systems with Kafka for messaging/streaming. Design REST APIs that enhance developer experience and simplify integrations. Partner with integration architects to deliver solution artifacts (sketches, diagrams, presentations). Present and review solutions with stakeholders across business, product, and engineering.

Ensure alignment with enterprise architecture patterns and AI-first strategy. Required Skills & ExperienceHealthcare industry experience (mandatory). Proven experience as a Solutions Architect with a focus on GenAI/Agentic AI (RAG, vector DB, embeddings, AI agent frameworks). Hands-on experience with Salesforce AgentForce and Salesforce Service Cloud. Integration experience with Kafka and REST APIs. ), with understanding of normalization, denormalization, sharding.

Excellent collaboration, communication, and stakeholder management skills. Desired SkillsFamiliarity with emerging AI agent interoperability standards (Model Context Protocol, Agent2Agent). ). Experience with distributed caching, CI/CD, and DevOps practices.

Primary TechnologiesAI: Agentic AI, RAG, Vector DB, EmbeddingsCRM/Contact Center: Salesforce Service Cloud, AgentForceMessaging: KafkaWarm Regards,D: (289) 633-4046Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at VLink Inc by 2xGet notified about new Solutions Architect jobs in United States.

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