Supervisor - Larne

Purpose To provide the best level of service to customers in accordance with the Company's standards and proceduresTo assist and support the Management team in all aspects of the business including sales, security, cash and stock controlTo control and operate a Russells Food & Drink store in the managers absence in accordance with Company policies and proceduresTo ensure the staff employed at the store carry out duties effectively and in accordance with the Job Profile and Company policy and procedures

Responsibilities To assist and support the Manager in the following: staff training and developmentmotivating and encouraging the teamstock managementensuring staff adhere to all Company instructions, policies and procedures in the absence of the managerensuring the store is operated in accordance with Company budgets & legal obligationsplanning and implementing any changes in promotional activityadministration, for example, investigating cash / stock discrepancies, payroll and marketing These

responsibilities are in addition to the following: To assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products on displayTo assume responsibility for housekeeping standards both inside and outside the store according to Company standardsTo ensure that the premises are safe and secure at all timesTo comply with the Company regulations with regard to cash handling and administrationTo comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation

Qualifications Essential Maths and English GCSE, Grade C or above or equivalent Desirable NVQ Level 2 and 3 in Retail / Customer Service Skills And Experience Essential Applicants must be 18 years old and over.

Minimum of 1 year's supervisory experience within a retail environmentPrevious experience of an EPOS system and cash handlingPrevious experience of stock handling and controlPossesses the ability to solve problems and to work on your own initiative as well as part of a team. Leadership qualities - to demonstrate the potential to be able to lead a team of people in the absence of the Store Manager and be able to set a positive example.

Have the ability to sustain consistent performance even under pressure, and willing to take on extra responsibility when requiredCommunication Skills - a proven ability to communicate effectively with internal and external customers, demonstrating good written, verbal and listening skillsCustomer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality servicePersonal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivationGood standard of dress and appearance - clean and well groomed #russells 40 hours per week To be considered for this role you will be redirected to and must complete the application process on our careers page.

To start the process, click the Apply button below to Login/Register. WHJS1_NI. 000000.