Waiter / Waitress

SummaryThe Waiter Waitress is responsible for delivering exceptional personalized and efficient food and beverage service while creating memorable dining experiences for every guest The role serves as an ambassador of the hotel s service standards values and brand consistently demonstrating professionalism product knowledge attention to detail and genuine hospitality The successful candidate will anticipate guest needs provide knowledgeable recommendations execute service to established standards and work collaboratively with colleagues to ensure a seamless and enjoyable dining experienceKey ResponsibilitiesGuest Service ExcellenceGreet and welcome guests warmly upon arrival escort them to their tables and ensure they receive prompt courteous and personalized attention throughout their dining experiencePresent menus daily specials chef recommendations and seasonal offerings with confidence and enthusiasm providing detailed knowledge of ingredients preparation methods dietary considerations and allergen informationBuild rapport with guests by anticipating their needs and delivering service that is attentive discreet and tailored to individual preferencesHandle guest inquiries requests feedback and complaints professionally ensuring timely resolution and escalating issues when appropriateFood & Beverage ServiceTake accurate food and beverage orders using the hotel s POS system ensuring all guest preferences dietary

requirements allergies and special requests are clearly communicated to the kitchen and bar teamsDeliver food and beverages in accordance with established service standards ensuring accuracy presentation quality and timely serviceDemonstrate strong product knowledge and confidently recommend menu items wine pairings cocktails spirits and non-alcoholic beverages to enhance the guest experienceExecute fine dining service techniques including sequential course service table maintenance silver service and tableside preparation presentationMonitorguest satisfaction throughout the meal and proactively respond to service opportunitiesOperational ExcellenceMaintain immaculate table settings and dining areas ensuring all cutlery crockery glassware linens and table d cor meet established presentation standardsPerform table clearing resetting and mise en place activities efficiently and accurately between servicesComplete opening and closing duties including station preparation replenishment of supplies polishingof equipment and maintaining cleanliness of all service areasAccurately prepare and process guest bills handle cash and electronic payments and complete transactions in accordance with hotel policies and proceduresTeamwork and CollaborationWork closely with kitchen and front‑of‑house colleagues toensure seamless communication efficient service delivery and exceptional guest satisfactionSupport banquet operations private dining roomservice and special events as requiredContribute positively to acollaborative team environment and assist colleagues during busy service periodsSales and Revenue GenerationPromote menu specials premium food and beverage offerings and hotel facilities through professional and guest‑focused upselling techniquesHealth Safety and ComplianceAdhere to all food safety hygiene health and safety and sanitation standards at all timesMaintain the highest standards of personal grooming professional appearance and uniform presentationComplywithall company policies environmental practices and operational proceduresService CultureIn additiontothe

responsibilities outlined above the successful candidate will consistently demonstrate the principles of the company s strong CountonMe strong service culture by being responsive respectful and committed to delivering exceptional experiences for both guests and colleaguesAdditional ResponsibilitiesUndertake any other reasonable duties and

responsibilities as assigned by the Food amp Beverage Manager or Hotel Management to support operational requirementsEssential QualificationsHigh school diploma, secondary education, or equivalent qualification. Food safety/hygiene certification or willingness to complete required certification. Good command of spoken and written English. Arabic language is an advantage.

ExperiencePrevious experience in a waiter/waitress, restaurant service, or Food & Beverage role within a hotel, resort, restaurant, or hospitality environment. Experience in an upscale, luxury, fine-dining, international hotel, or high-volume restaurant environment is preferred. Experience using a POS system and processing guest payments. Previous experiencewith fine‑dining service techniques is an advantage.

Experiencewith wine service, beverage recommendations, tableside service, or formal dining service is desirable. #J-18808-Ljbffr. Compensation: 36 - 60.