Senior Supply Chain Manager

Job Purpose:The Senior Supply Chain Manager is responsible for leading the end-to-end execution of supply chain operations ensuring delivery of business targets through effective planning, customer service, logistics, and cost management. The role translates business strategy into operational execution by ensuring strong alignment across demand planning, supply planning, logistics, and customer service.

It plays a critical role in delivering high service levels, optimal inventory, and efficient cost-to-serve, while continuously improving processes and capabilities across the supply chain.

Key Accountabilities Demand and Supply PlanningLead Integrated Business Planning (IBP) / S&OP execution to ensure alignment of demand, supply, and inventory with business targetsWork closely with Sales and Marketing to ensure demand plans reflect commercial priorities and growth ambitionsPartner with regional/global planning teams to improve forecast accuracy and supply reliabilityManage inventory levels, minimizing ageing stock, write-offs, and working capital exposure Customer Service and LogisticsOversee customer service and logistics operations to ensure right product, right time delivery to customersManage 3PL providers, distributors, and logistics partners to deliver required service levels and cost targetsMonitor and improve distribution and storage cost efficiency while maintaining DIFOT performanceEnsure efficient importation, customs clearance, and compliance with regulatory

requirements Supply Chain Optimization & Cost ManagementDrive initiatives to optimize warehouse footprint, transport network, and distribution modelsIdentify and implement cost-saving opportunities across logistics, warehousing, and operationsEnsure strong controls on inventory management, reconciliation, and stock integrity New Product Development (NPD) SupportPartner with Marketing and R&D to support new product launches and product renovationsEnsure supply readiness, cost alignment, and operational feasibility for new productsSupport delivery of target cost of goods sold (COGS) and service

requirements Food Safety, Quality & Regulatory ComplianceEnsure adherence to food safety and quality standards across the supply chainOversee investigation and resolution of customer and consumer complaintsEnsure compliance with local regulatory

, FDA, BOC, BIR, DTI) Health, Safety & Risk ManagementSupport implementation of health and safety standards across supply chain operations and third-party providersEnsure business continuity plans (BCP) are established and maintained across operations Leadership & Team ManagementLead and develop a high-performing supply chain team across planning, logistics, and customer serviceDrive a culture of accountability, collaboration, and continuous improvementBuild capability in planning, execution, and data-driven decision-making Key RelationshipsFinance and Supply Chain DirectorSales, Marketing, and Commercial teamsRegional / Global Supply Chain TeamsThird-party providers (3PLs, distributors, suppliers, brokers) Key

Requirements:Bachelor’s degree in Supply Chain, Engineering, Business, or related field8–12 years of experience in supply chain, operations, or logistics roles within FMCG or multinational companiesStrong experience in planning, logistics, and customer service operationsProven experience in managing 3PLs, distributors, and cross-functional stakeholdersExperience in Integrated Business Planning (IBP) / S&OP processesExposure to importation, regulatory compliance, and multi-market supply chainsExperience in continuous improvement or transformation initiatives.