Principal Data Operations Analyst

NielsenIQ

📍 Kuala Lumpur 💰 MYR 60 – MYR 80 Posted 23 Jun 2026 Active listing
  • English required

About this role

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NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow.

Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. Job Description As a Principal Data Operations Analyst, you will leverage your deep expertise to support assigned departments or countries by driving process optimization and system enhancements.

Your primary goal will be to ensure operational efficiency, effectiveness, and flexibility while adhering to SOPs. You'll collaborate across functions and regions, offering expert solutions to complex issues and ensuring continuous process improvement. Main

Responsibilities Responsible to design, establish, implement and prepare documentation for the projects or respective production processes/procedures/country specifics, ensuring expected quality and delivery timings are met. Implement solutions that translate into standardization and process efficiency while balancing local BAU needs. Act as a single point of contact regarding tools and processes enhancements, including communication and follow up with countries.

Provide expertise in the respective platform/process area. Responsible to set up and get all training delivered to the team members on time with the respective quality. Drive a continuous process to enrich training base and make it more effective. Assess the team members and work to fulfil the knowledge gaps. Ensure that teams operate with level of knowledge required. Propose improvement of processes, through automation, innovation and convergence.

Support transformation and optimization of production processes and ensure SOP compliance. Support and organize the execution of new client solutions. Answering technical questions and issues resolution. Support a “root cause” culture to ensure that a true resolution is achieved for all performance incidents identified. Building and support documentation for best practices and country knowledge. Develop skills by attending workshops and training sessions.

Being part of SME community, share knowledge around Operational key topics working closely with Enablement. Drive Specific Topic within SME initiatives being a Champion. Organise Training Sessions. Attend & Actively Participate in Training Sessions. First Point of Contact for inquiries. Provide constructive input to Process Owners / Coordinators and Managers / Team Leads to optimize / improve Operations effectiveness.

Being a team member create a culture of engagement, inclusion and innovation.

Qualifications Workexperience in NielsenIQ operations. Bachelor’s degree or equivalent experience. Excellent end-to-end operational understanding within assigned stream. Good knowledge about specific FMCG categories, fully independent in resolving queries. Well-developed analytical skills and very good attention to details. Good communication skills including English language (verbal and written). Very good understanding of the local market.

Proactivity attitude in recommending suitable solutions. Ownership for assigned tasks, driving progress and working out solutions. Able to drive initiatives forward and deliver business results in a client focused manner. Ability to work effectively in a team to achieve goals together. Familiar Excel, SQL, vlook-up, chart, spreadsheets, and table. Additional Information Flexible working environment. Volunteer time off. Flexible working environment. Volunteer time off.

Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.

All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. To learn more about our ongoing efforts in diversity and inclusion, please visit our diversity and inclusion page. #J-18808-Ljbffr. Compensation: 60 - 80.

At a glance

Employer
NielsenIQ
Location
Kuala Lumpur
Compensation
MYR 60 – MYR 80
Posted
23 Jun 2026
Source
en-my.whatjobs.com

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