Services Sales AI -- Pillar Execution & Client Intelligence Lead (Senior Vice President)

in Dublin Ireland. Job Description\n Shape your career with Citi in Dublin. \n Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. Team/Role Overview\n The SVP, Services Sales AI — Pillar Execution & Client Intelligence Lead is a senior operating role responsible for driving end-to-end delivery across the core pillars of the Services Sales AI Program.

\n Working closely with the Director and the dedicated Programme Resource, the SVP will lead the bi-weekly Steering Team agenda, oversee the Intelligence & Product Development Lifecycle pillar, co-lead Client Engagement activities, and ensure that AI insights and use cases are captured, synthesised, and channelled effectively into commercial and product development decisions.

This role requires a combination of strong programme management capability, deep client and market intelligence expertise, and proven ability to drive senior cross-functional coordination. What you’ll do\n \n Programme Execution & Steering Team Leadership. Lead the operational delivery of the Services Sales AI Program. \n Intelligence, Feedback & Product Development Lifecycle Own the Intelligence pillar. Build and operate structured mechanisms for capturing client

requirements, competitive intelligence, emerging AI trends, and use case insights from across the Services sales community. \n AI Client Engagement Execution. Support and co-ordinate AI client engagement across the community, including co-creation sessions, innovation workshops, and client conversations. \n Commercialisation & Campaign Support. Partner with relevant teams in the Campaigns, Commercialisation, Marketing & Content pillar. \n Sales Assist Governance & Adoption.

Partner with relevant teams to oversee Sales Assist adoption and enablement across Services communities. \n Monthly Community Calls & Communications. Lead or co-lead the monthly Services Sales AI community calls. \n ExCo Reporting Preparation. \n Stakeholder Relationship Management. Maintain strong working relationships with pillar leads, community leads (FI Sales, CCPS, CCB, Issuer, Banking & GNB), Marketing, Client Advisory, and AI Central Team.

\n What we’ll need from you\n \n Relevant experience in financial services, preferable in Sales, Product, or Strategy functions\n Strong track record in programme management and cross-functional delivery at scale\n Demonstrated experience in intelligence capture, market analysis, and translating insights into commercial recommendations\n Solid understanding of AI/GenAI technologies and their application in financial services sales contexts\n Proven ability to lead senior stakeholder engagement and governance forums\n Excellent written and verbal communication skills including executive-level reporting\n Experience in facilitation of workshops, innovation sessions, and client engagement events\n Preferred\n \n Familiarity with Citi's Services product portfolio and internal sales communities\n Experience with Sales Assist, CRM platforms, or AI-powered productivity tools\n Background in competitive intelligence, product management, or commercialisation\n Experience building and managing content for client-facing or commercial programmes\n MBA or equivalent advanced degree\n What we can offer you\n By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional

benefits that support you (and your family) to be well, live well and save well. Discover more.\n Alongside these

benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. Job Family Group\n Institutional SalesJob Family\n Corporate AccessTime Type\n Full timePrimary Location Full Time Salary Range\n €109,920.00 - €164,880.00Most Relevant Skills\n Please see the

requirements listed above. \n If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review. \n #J-18808-Ljbffr. 000000.