Assistant General Manager - Aquatics & Team Leadership

Assistant General Manager - Aquatics & Team LeadershipAqua-Tots Swim School - Hamburg / Lexington, KY Full-Time | $42,000-$45,000/year | 75% Employer-Paid Health Insurance | PTO + Paid Closures | Paid Training | Growth PathFamily-Owned Business | Real Flexibility | Paid Holiday Closures | Extended Winter Break | Career GrowthA Different Kind of Leadership RoleWe are a family-owned small business, and we try to lead our team the way we would want someone to lead our own family members.

This is a full-time leadership role that comes with a level of flexibility that is hard to find in retail, hospitality, childcare, fitness, or many other service-based businesses. We believe our leaders should be able to build a career without missing out on life. Doctor appointments, kids’ school events, family needs, and important personal commitments are part of life - and we do our best to work around them whenever possible.

You will work hard here, especially during our busy season, but you will also have meaningful time away from work to recharge and be present for the people and moments that matter. About the RoleAqua-Tots Swim School in Hamburg is hiring an Assistant General Manager - Aquatics & Team Leadership to help lead our school, develop our aquatic team, and create an excellent experience for families.

This role reports to the General Manager and serves as the primary leader for the aquatic team. All aquatic staff report to the AGM, and the AGM is often the Manager on Duty when the GM is not in the building. At Aqua-Tots, we do more than teach swim lessons. We help save lives, build confidence in children, support families, and develop young leaders. Our school is both a swim school and a leadership development environment - for our students, families, and staff.

Who This Role Is Great ForYou may be a great fit if you are organized, confident, outgoing, and energized by helping others grow. This role could be ideal for someone with experience in swim schools, aquatics, coaching, childcare, youth programs, fitness, recreation, hospitality, retail management, or customer service leadership. Aquatics experience is preferred, but we are open to the right leader.

We can train a strong leader to become an Aqua-Tots expert, or help an experienced aquatics professional grow into a stronger manager. If you are the person your team naturally turns to for help, clarity, encouragement, and accountability, we would love to meet you.

What You Will DoLead the Aquatic TeamLead, coach, train, and develop swim instructors and aquatic staffEvaluate lesson quality and help instructors improveMaintain high standards for safety, curriculum, consistency, and customer experienceHelp identify students who are stuck, at risk, or need additional support in their swim journeyLead aquatic staff meetings, trainings, and development conversationsPlan and facilitate monthly in-service trainings to align the team on curriculum updates, service standards, safety expectations, and school prioritiesSupport School LeadershipServe as Manager on Duty when neededHelp recruit, interview, onboard, and retain team membersSupport staff scheduling, shift coverage, communication, and accountabilityPartner with the General Manager and ownership team to keep the school running smoothlyHelp create a positive, energetic, team-first cultureDeliver a Great Family ExperienceBuild relationships with families and studentsHelp families understand their child’s progress and next stepsSupport customer retention through strong communication and problem-solvingSupport sales efforts and help the school achieve revenue goals by educating families, converting trial lessons, and promoting the right program options for each childAssist with service concerns in a professional, helpful wayKeep the Facility Running WellHelp maintain a clean, safe, organized, and professional facilitySupport daily operations, safety checks, and Aqua-Tots brand standardsHelp ensure the pool, pump room, lobby, changing areas, and lesson environment are ready for families and staffWhat the Job Looks LikeThis is a hands-on leadership role.

A typical breakdown of the role is approximately:25% swim lesson teaching, training, and evaluation50% leadership, administration, recruiting, onboarding, sales support, team training, supervision, and shift leadership25% facility, operations, safety, and school supportThe AGM teaches at least one swim lesson shift per week. This allows the aquatic leader to stay sharp, understand the lesson experience, support instructors, and maintain high lesson standards.

Schedule, Flexibility & Time Away From WorkThis is a full-time leadership role with seasonal rhythm and real flexibility. We are a retail/service business, so evenings and weekends are part of the role, but we work hard to make the schedule predictable and family-friendly.

Typically 40 hours per week; during our busiest season, April through August, hours may occasionally range from 40-50 hours per weekSet seasonal schedules for fall, spring, and summerAt least one weekend day and two closing shifts per week are requiredWeekend shifts are more family-friendly than many retail roles - our weekend days typically end by early afternoonFlexibility is needed to help cover shifts and make sure swim lessons run smoothlyWe do not require PTO for normal appointments, family needs, school events, or similar life moments when they can reasonably be worked around the scheduleOur goal is simple: we want our leaders to build a meaningful career here without feeling like they have to miss every important event in their life.

Flexibility, Time Off &

Benefits$42,000-$45,000 salary range, depending on experience and fitPromotional sales contest bonus opportunities75% of employee health insurance premium paid by employerAccess to dental, vision, accident, and other voluntary benefits10 days of PTO to startPaid major holidaysMultiple paid school closure days throughout the yearExtended paid winter closure around Christmas and New Year’sMulti-day closures around Memorial Day, Fourth of July, and Labor DayPaid initial training at Aqua-Tots Headquarters in Phoenix, ArizonaGrowth path into future General Manager and multi-school leadership opportunitiesTraining & SupportYou will not be thrown into this role alone.

Initial training and support include:Paid training at Aqua-Tots Headquarters in Phoenix, Arizona for approximately 2-3 weeksContinued hands-on training at the Hamburg schoolSupport from the owner, General Manager, other school leaders, and Aqua-Tots HQAccess to Aqua-Tots’ digital training library and ongoing professional development resourcesQualificationsRequiredPrevious leadership, management, coaching, aquatics, childcare, fitness, hospitality, retail, or customer service experienceStrong communication skills and comfort speaking in front of a groupComfort supporting sales goals, customer retention, and revenue-focused conversations with familiesAbility to lead, coach, and hold a team accountableReliable transportationEligible to work in the United StatesAbility to work one weekend day and two closing shifts per weekWillingness to teach in the water and become fully trained in the Aqua-Tots curriculumPreferredSwim school or aquatics experienceExperience managing or training a teamExperience working with children and familiesSales, customer retention, or customer service leadership experienceA Note to CandidatesResearch shows some candidates only apply when they feel they meet every qualification.

If this role sounds exciting and you believe you could lead, learn, and grow with our team, we encourage you to apply. The right person will bring strong communication, confidence, organization, and a heart for developing people. We can train the Aqua-Tots systems and curriculum. Aqua-Tots Swim School is an equal opportunity employer.

We welcome qualified candidates of all backgrounds who are excited to serve families, lead a team, and help children become safer and more confident in the water. This is not a typical management job. At Aqua-Tots, you will help lead a team that teaches children a life-saving skill. You will develop staff members, build relationships with families, improve lesson quality, and help create a school environment that is safe, fun, professional, and full of purpose.

If you want a leadership role where you can grow your career, lead a team, make a real difference, and still have an employer who wants you to be present for your life outside of work, this could be the right fit. to join Aqua-Tots Swim School in Hamburg as our Assistant General Manager - Aquatics & Team Leadership. 629999.