Assistant Director or Senior Manager_Operations_Outpatient Clinics - 3345

LTD. in Raffles Place Singapore. Our client is actively searching for an Assistant Director or Senior Manager - Operations - Outpatient Clinics to join their team! Reporting to the Director (Operations), you will lead the operations of outpatient clinics, driving performance, efficiency, and patient experience across multiple Specialist Outpatient Clinics (SOCs).

You will partner closely with HODs, clinicians, clinic managers, nurses, and Patient Service Associates (PSAs) to deliver integrated, high-performing clinic operations, ensuring alignment across workflows, systems, and service delivery standards. The

, multiple clinics, high patient volumes)Strong data analytics capability, with demonstrated ability to translate insights into operational and strategic improvementsExperience leading complex projects, including technology or system implementation initiativesStrong systems thinking mindset, with the ability to integrate workflows, people, and technologyExcellent communication and presentation skills, with the ability to influence senior stakeholdersDynamic and results-driven leader with a strong sense of ownership and service orientationWhat Success Looks LikeImproved clinic efficiency and reduced patient waiting/turnaround timesReduced missed follow-ups through closed-loop processesStronger operational visibility and accountability through KPIsSuccessful delivery of transformation and digital initiativesEnhanced and consistent patient experience across SOCs.

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