Tools/Endpoint Systems Engineer II

We are looking for an experienced Endpoint Systems Engineer to play a key role in shaping and advancing our enterprise endpoint management strategy. In this role, you will lead efforts that strengthen security, reliability, and automation across Windows, macOS, and iOS devices using SCCM/MECM, Intune, and related enterprise tools. This is an opportunity to make a visible impact through modern endpoint engineering, cross-functional collaboration, and continuous improvement.

KEY RESPONSIBILITIESPlatform AdministrationAdminister and enhance SCCM/MECM, Intune, Autopilot, and monitoring platforms, including SCOM, Bomgar, and ControlUp. Help shape and support hybrid on-premises and cloud-based endpoint environments that enable secure, reliable operations at scale. Patching and ComplianceDesign and implement operating system, application, and third-party patching strategies. Monitor patch compliance and deployment success using SCCM/MECM and SCOM.

Support security compliance efforts while helping minimize end-user impact. Device ManagementSupport Windows, macOS, and iOS device management through Intune. Manage device enrollment, compliance policies, application deployment, and security baselines. Automation and OptimizationDevelop PowerShell scripts and automation workflows to reduce manual effort and improve operational efficiency.

Identify and implement opportunities to automate repetitive tasks and modernize endpoint operations. Explore AI-assisted tools to enhance troubleshooting, support, and engineering productivity. Collaboration and SupportServe as a key escalation point for complex endpoint and infrastructure issues. Partner with NOC, Service Desk, security, and application teams to resolve issues, improve service delivery, and drive operational improvements.

Work with vendors on troubleshooting, root cause analysis, and solution planning. Documentation and StandardsDevelop and maintain architectural diagrams, runbooks, and technical standards. Help promote team consistency and support onboarding for secondary staff. REQUIRED QUALIFICATIONS6+ years of experience with Windows endpoint management, including SCCM/MECM, Intune, Intune co-management, and Autopilot, in enterprise environments.

Strong experience with patching, compliance reporting, and endpoint security across hybrid on-premises and cloud environments. Experience with macOS and iOS device management. Experience with AI-assisted tools, PowerShell, automation, and scripting to improve IT operations. Experience developing runbooks and technical documentation. Experience working with enterprise ticketing systems to manage incidents, service requests, and changes.

Strong communication and cross-functional collaboration skills. A proactive, organized approach to operational risk management and continuous improvement. PREFERRED QUALIFICATIONSExperience with SCOM, Bomgar, or Control Up. Experience working with ServiceNow to manage incidents, service requests, and changes. Experience working in regulated environments. ITIL, SCCM/SCOM, or Azure certifications. #J-18808-Ljbffr. 000000.