Senior Manager - Program Management

Job description

Job Title & LocationManagement Level: 06 - Senior Manager - Program Management - eDegreesLocation: HyderabadJob OverviewWe are seeking a visionary and strategic Senior Manager – Program Management to lead our program management and delivery efforts for eDegrees programs. The ideal candidate will oversee the planning and management of learning experiences for participants across various programs, ensuring high completion rates and exceptional stakeholder satisfaction.Must‑Have SkillsProgram Planning & ExecutionStakeholder & Team ManagementCurriculum Development CoordinationLearning Platform (LMS) ManagementData‑Driven Decision MakingBudgeting & Resource AllocationProcess & Quality ManagementPerformance Tracking (KPIs, OKRs)Cross‑Functional CollaborationExcellent Communication & Presentation SkillsGood‑to‑Have SkillsLeadershipKnowledge of Instructional Design & Learning PedagogyExperience & Education15+ years of relevant experience (Industry experience in EdTech required)Graduate degree; MBA preferredKey ResponsibilitiesLead and direct program management and delivery efforts to ensure successful outcomes.Oversee the program life cycle, including planning, budgeting, resourcing, scheduling, risk management, and quality assurance.Track and analyze program performance metrics, identifying areas for improvement and implementing corrective actions.Develop and implement strategic plans to enhance the learning experience for program participants.Build and maintain strong relationships with stakeholders, including academic institutions, corporate partners, and learners, aligning them with program objectives.Ensure high program completion rates and participant satisfaction.Drive high stakeholder delight, measured through Net Promoter Scores (NPS).Manage program budgets and ensure efficient resource allocation.Required Experience, Skills and QualificationsGraduate with 15+ years of relevant experience (MBA preferred).Prior experience in the EdTech industry is required.Exceptional relationship‑building and stakeholder management abilities.Superior communication and leadership skills, with the ability to inspire and motivate teams. #J-18808-Ljbffr