RCM Operations Assistant Manager - TJ / 1844484

Job description

Our client Cube Healthcare Systems is looking for an RCM Operations Assistant Manager in Abbottabad. Job Location: Abbottabad (Onsite). Shift Time: 5:30pm-2:30am. Work Location: In person. Note: Candidates from all over Pakistan are welcomed. Education Bachelor’s Degree Minimum Experience 5–6 years of experience in billing operations with at least 2 years in a Supervisor or Assistant Manager role. Skills Strong understanding of RCM processes: claim entry, coding, AR, denials, follow‑up, appeals, reporting credentialing, and collections. Hands‑on experience with EMRs and billing platforms. Proficient in Excel and capable of handling data‑driven reports and dashboards. Excellent leadership, communication, and problem‑solving skills. Responsibilities Manage multiple RCM teams through Team Leads and Supervisors. Provide proactive guidance during their absence. Oversee daily operations including charge entry, claims submission, payment posting, AR follow‑up, denial management, appeals processing, and comprehensive reporting. Monitor team productivity, accuracy, and workflow distribution. Collaborate continuously with Team Leads and Account Managers to clarify client expectations, handle escalations promptly, and introduce workflow enhancements to improve service delivery and client satisfaction. Participate actively in client review meetings, delivering performance updates and driving sustained compliance with client SLAs and contractual KPIs. Coach, mentor, and develop Team Leads and Billing Executives, fostering a culture of continuous learning and performance excellence. Conduct regular performance evaluations, implement targeted improvement plans, and identify training needs to enhance the team’s skills and effectiveness. Review and validate operational reports, analyzing data to identify trends, gaps, and opportunities for process improvement. Prepare and present detailed performance dashboards and actionable insights to senior management and clients. Ensure compliance with organizational policies, industry regulations, and client contractual requirements to maintain operational integrity and minimize risk. Benefits Market‑Leading Salary, Medical insurance, Provident fund, EOBI, Paid Leaves, cash advance, Employee Performance based bonuses, Annual increments, Allowances (Accommodation, OPD, Travel, Night, utilities, Technical), Parental Leaves, Annual dinners & trips #J-18808-Ljbffr