CompTIA A+ Certified Instructor

Job description

We are looking for a CompTIA A+ Instructor to teach students the foundational IT skills needed for entry-level roles like Help Desk Technician, Desktop Support Specialist, and Field Service Technician. You will prepare students to pass both CompTIA A+ exams (Core 1: 220-1101 and Core 2: 220-1102) through engaging lectures, hands-on labs, and real-world troubleshooting scenarios. If you have worked in IT support, love explaining technical concepts to beginners, and can make topics like "subnetting" or "printer maintenance" actually interesting - we want to hear from you. Key Responsibilities Instruction & Curriculum Delivery Deliver live classes (in-person or virtual) covering all A+ domains: Hardware (PC components, mobile devices, printers) Networking (ports, protocols, Wi-Fi, basic IP addressing) Operating Systems (Windows, macOS, Linux, mobile OS) Security (malware removal, authentication, physical security) Software Troubleshooting (boot issues, crashes, performance) Operational Procedures (ticketing systems, documentation, safety) Create and update lesson plans, slide decks, and lab exercises Use real-world scenarios to teach systematic troubleshooting methodology Hands-On Lab Management Design and supervise physical lab activities (PC assembly, RAM installation, peripheral setup) Configure and manage virtual lab environments (virtual machines, simulators) Demonstrate command-line tools (ipconfig, chkdsk, sfc, diskpart, etc.) Student Assessment & Support Create quizzes, mock exams, and practical assessments Track student progress and provide individualized remediation Hold office hours for struggling students Maintain a pass rate of (X)% or higher for first-time exam takers Exam Preparation Teach exam-taking strategies (time management, question elimination, PBQ practice) Provide weekly practice exams with detailed answer explanations Stay current with CompTIA A+ exam updates (objectives change every 3 years) Required Qualifications IT Experience (Hands-On) Minimum 2-3 years of experience in IT support roles such as: Help Desk Technician Desktop Support Specialist Field Service Technician IT Support Specialist Certification Active CompTIA A+ certification (must be current) CompTIA Network+ or Security+ is a plus Teaching Experience Minimum 1-2 years of teaching or training experience (any of the following): Classroom instructor at a school, college, or bootcamp Corporate trainer IT mentor or team lead who trained junior staff Online course creator or tutor Technical Skills Strong knowledge of Windows 10/11 administration Familiarity with macOS and Linux basics Understanding of TCP/IP, DNS, DHCP, and basic networking Experience with ticketing systems (ServiceNow, Jira, Zendesk, or similar) Soft Skills Ability to explain complex topics to absolute beginners Patience and empathy for students who learn at different paces Strong classroom management (even in virtual settings) Excellent verbal and written communication Preferred Qualifications (Nice to Have) CompTIA Certified Technical Trainer (CTT+) or equivalent teaching credential Experience teaching in multiple formats (in-person, live online, hybrid) Familiarity with LMS platforms (Canvas, Moodle, Blackboard, or similar) Experience with virtual lab platforms (TestOut, NetAcad, or custom VMs) Bilingual (English + (other language)) is a plus for diverse student populations Prior experience writing exam questions or curriculum for IT courses #J-18808-Ljbffr