Service Advisor (RSA Motors Corporation)

Job description

We are looking for a customer-focused and proactive Service Advisor to join our Aftersales team. In this role, you will deliver premium service consultations, build strong customer relationships, and ensure an exceptional ownership experience. You will be responsible for coordinating service and repair processes, preparing quotations and invoices, promoting Aftersales products and services, and working closely with technicians and parts personnel to ensure timely and high-quality vehicle servicing. Key HighlightsCustomer Service & Relationship ManagementVehicle Service Consultation & Repair CoordinationAftersales Sales & Service PromotionWarranty and Claims ProcessingInvoice Preparation & Vehicle HandoverWorkshop and Parts CoordinationCustomer Retention & Satisfaction Management