Research Executive

Job description

Job SummaryThe Voice of the Customer (VOC) Analytics division of Concentrix is expanding and is looking for talented, analytical individuals with a strong client orientation. We are a vibrant team and we welcome candidates who will help us drive growth for our clients and the VOC business. Survey Design and Project Management* Develops survey instruments, leveraging established materials and custom enhancements* Performs quality control functions, ensuring minimal/no errors* Effectively manages projects through all phases, including initial launch* Collaborates effectively with project team members across functions Client Servicing* Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders through all phases* Provides support to more senior team members on complex programs* Contributes to best practice development and download of best practices to clients Qualifications:* 2-4 years relevant experience* Strong communication skills (written and verbal)* Proficient in Microsoft Office* Demonstrated ability to multi-task, prioritize and meet timelines on deliverables* Self-starter, strong sense of urgency, works well under pressure* Strong attention to detail* Sense of professionalism and ability to develop relationships* Knowledge of marketing research principles and practice is an advantage