Remote Admin & Client Support Specialist - Archer Gowland Redshaw

Job description

About Us Brisbane's leading Chartered Accounting firm, with over five decades of expertise, is built on trust. Archer Gowland Redshaw is a Brisbane-headquartered, full-service Chartered Accounting firm with more than three decades of experience as a trusted advisor. We go beyond the numbers, building genuine, long-term client relationships and delivering bespoke solutions tailored to your business and personal financial goals. From SMEs and start-ups to large corporates, high-net-worth individuals, and self-managed super funds, our team has the depth and flexibility to meet diverse needs. We work alongside a strong network of legal, finance, and banking partners to ensure you're supported at every stage of your journey. To learn more about us, please visit our website: https://agredshaw.com.au/ Why You'll Want to Be Part of Our Team This isn't just another admin position; it's an opportunity to plant yourself at the heart of something meaningful. As our Administrative Assistant, you'll be the steady force that keeps operations flowing, trusted with real responsibility and the autonomy to make decisions that matter from your very first day. You won't be working in the shadows here. You'll have a seat at the table, a voice that's heard, and colleagues who genuinely invest in your success, celebrating milestones, supporting your professional growth, and equipping you with everything you need to thrive. We offer a dynamic and supportive work environment with excellent benefits, including: Competitive Salary: Between 60,000-90,000 Pesos per month (including 13th month)100% Work From Home: Enjoy the flexibility of working from homeWork-Life Balance: Monday to Friday, 7:00 am to 4:00 pm PH timePermanent work-from-home set-upEquipment suppliedCollaborative and supportive team Key Responsibilities: Your contributions will reach across client-facing communication, operational administration, and team coordination. This is a role defined by range and energy, one where each day brings its own rhythm and demands. Core responsibilities include: Managing admin and client inboxes with a same-day response mindsetAnswering phones and providing a warm, professional first point of contactHandling client queries, scheduling, and correspondence with care and efficiencyAssisting with client proposals, engagement letters, invoices, tax returns, and financial statements, ensuring accuracy and complianceCoordinating tax lodgements, including returns and BAS submissionsMaintaining secure and organised digital filing systemsFollowing up on overdue debtor accounts via emailSupporting the Practice Manager with ad hoc personal assistant dutiesCalendar Scheduling & attending meetings.Contributing to continuous improvement in office policies and proceduresAny other reasonable tasks that help the team and our clients succeedEnsuring the security, integrity, and confidentiality of data About you: You don't need to tick every box, but you should recognise yourself in most of these: Minimum of 2 years of administrative experience, preferably in an accounting firmStrong verbal and written communication abilitiesExceptional organisational skills and the ability to manage competing deadlinesA self-starter who thrives working independently, but also loves being part of a teamDetail-oriented and committed to getting it right the first timeGenuinely cares about delivering great outcomes for clients and teamworkProactive mindset. Always looking for ways to improve and add value Software Knowledge: We will train the right person. Familiarity with any of the following is a bonus: MYOB Accountants EnterpriseMYOB Practice Management System (MPM)Nimbus Document Management SystemMYOB Essentials and Account RightXeroMicrosoft Office, especially Word and Excel Sound Like the Right Fit? If you're searching for more than just a job, a place where you're respected, given meaningful work, and part of a team that genuinely enjoys showing up, we'd love to connect.