Product Trainer for Insurance Campaign - Commonwealth Quezon City

in National Capital Region Philippines. Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and

Responsibilities:Deliver training and instruction to engage and stimulate existing and newly hired employees in a manner that promotes transfer of knowledge and application of skills. Instructors promote retention through effective use of questioning, presentation, and facilitation skills and providing feedback and coaching that enhances performance. During instruction, provide and manage an environment that fosters trust, learning, and performance.

Plan and prepare for instruction making sure that appropriate instructional methods and materials are used for specific mode of learning. )Mentor and coach apprentice instructors; train newly assigned instructors; coordinate training activities including operation, quality, and HR presentations. Skills/

Qualifications:Training professional with a proven background in insurance BPO operationsminimum 1-year work experience of the same nature and/or title in a BPO setting. Amenable to work on site in One Felicity Center, Commonwealth, Quezon CityAmenable to work on a night schedule. Skill in Verbal and written communication to analyze, interpret, and address training needs. Knowledge of PC applications such as MS Office, Tableau, etc.

Ability to work in a dynamic and time-critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all

responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.