Loan Admin Associate

About UsProCredit is a tech-enabled SME lender led by a very seasoned team with over 50 years of combined experience at Citigroup, Standard Chartered, ANZ, and ADB—deeply rooted in emerging markets and SME lending. We're on a mission to become the leading SME lender in the Philippines, using credit-first engagement, data-driven underwriting, and flexible, risk-based lending to close the credit gap for growing businesses.

We pay above market, value ambition, and offer fast-moving paths to leadership positions for those hungry to make an impact. If you're driven, growth-minded, and ready to help reshape the future of Philippine lending—this is your moment. The RoleThe Loan Admin Associate is responsible for the administrative management of the credit department's daily operations. This role ensures the accurate processing, evaluation, and management of credit applications for business clients.

The position requires the maintenance of compliance with company policies and regulatory standards to facilitate accurate lending decisions. The Loan Admin coordinates with internal teams to ensure an efficient credit process.

Responsibilities Loan Disbursement Readiness & Checklist ManagementPrepare and manage detailed loan disbursement checklists to ensure all documentary, legal, and internal approval

requirements are fully satisfied prior to release of funds. Document Coordination & Compliance ValidationProactively coordinate with internal teams and clients to obtain missing or incomplete documents, ensuring loan files comply with internal credit policies, regulatory

requirements, and audit standards. Loan Documentation & Legal FilingProcess, organize, and file loan agreements, promissory notes, security documents, and related legal records, ensuring accurate execution, completeness, and secure record-keeping. Loan Management System (LMS)Accurately encode, update, and maintain loan data in the Loan Management System, ensuring consistency between approved credit terms, legal documents, and system records.

Operational Support to Credit & Operations TeamsAct as a key administrative support function to Credit, Operations, and Finance teams by maintaining organized loan files, tracking documentation status, and supporting smooth loan booking and post-disbursement processes.

1–2 years experience in loan processing or banking (preferred but not required). Basic knowledge of loan documentation and credit processes. Familiar with CIC, NFIS, and credit checks (or willing to learn). Proficient in Excel/Google Sheets and digital filing tools. Strong attention to detail and accuracy. Who Are We Looking ForResilient and persuasive communicator with strong negotiation skills to resolve delinquencies while preserving client relationships.

Proactive problem-solver able to design and implement repayment strategies tailored to each borrower’s situation. High emotional intelligence and empathy, balanced with firmness in enforcing repayment commitments. Resilient under pressure, able to handle sensitive and challenging client interactions with professionalism. Organized and disciplined, with the ability to manage multiple accounts and deadlines effectively.

Detail-oriented and thorough, ensuring accuracy in documentation, monitoring, and follow-ups. Above-market compensation with performance incentives. Work with a high-caliber team in a mission-driven company. Shape the credit culture and standards of a fast-growing fintech. Clear path to leadership roles as the business scales.