Insurance Services Head (Insurance Payment)

Job description

About the roleThe Insurance Services Head Responsible for the overall management of the Bank’s insurance requirements to ensure adequate protection against risks on Bank assets covering functions from inquiry, booking with insurance companies, transmittal and settlement of policies, oversight and management of claims and creation and development of operational processes with proper performance management to optimize individual growth and efficiencies. How you'll contribute Analytical and Critical Thinking 1. Reviews reports and analyze budgets, programs, and risk exposures.2. Provide solutions to effectively implement and manage various functional and interdepartmentalcollaboration that will support business objectives relative to insurance requirements.3. Scan the evolving market trends and offer solutions to adequately address and mitigate risk on bankassets.4. Proactively seek productivity enhancement tools and drive automation projects Client Relationship Management 1. Management of relationships with insurance brokers and insurance companies to maximizeeffectiveness in turnaround time commitments and accounts for consideration.2. Ensures that claims management adequately supports both business and end user claim requirements Deal Management / Negotiation 1. Coordinates with insurers in order to ensure rates are competitive and claims are processed withinturnaround times.2. Promotes and maximizes claims made by the Bank. Financial Analysis1. Reviews and approve payments, refunds, reversals, and remittances of insurance premium to variousinsurance companies and clients. Governance, Control and Risk Management1. Reviews MOA, SLA and other related documents and agreements.2. Administers the department daily activities to ensure compliance with established policies andprocedures.3. Performance management of the department personnel to foster a cohesive team with strong emphasison quality, policy compliant output aligned with the Bank’s values. Information / Records Administration1. Request insurance requirements for bank properties and special accounts Performs other related tasks which may be assigned from time to time. What we're looking forBachelor's degree in Business Administration, Management, Finance, Accountancy, Economics, Banking, or related fieldsComprehensive knowledge of insurance policies, regulations, risk assessment, and underwritingCommunication & negotiation skillsAnalytical and critical thinkingCustomer service & client relationshipsComplaints Management / Issue ResolutionFinancial analysisAble to communicate effectively, promote collaboration and teamwork to all business units, motivate teammates, handle responsibilities, listen to feedback, and have the flexibility to solve problems About Security Bank Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.” Start your BetterBanking career with us today.