Healthcare Customer Service Representative

Job description

Job DescriptionWe are hiring Customer Care Specialists to support members with healthcare and pension benefit inquiries, enrollments, and account updates through phone, email, and chat support. ResponsibilitiesAssist customers with healthcare and benefit-related concernsProvide support via phone, email, and chatExplain benefit information clearly and professionallyMaintain accurate customer records and documentationHandle confidential information with care and discretion QualificationsAt least 1 year of customer service experienceExcellent English communication skillsStrong multitasking and problem-solving abilitiesComfortable using multiple systems and Microsoft OfficeDetail-oriented and customer-focusedWilling to work onsite in Taguig