Events Center Coordinator

Job description

The Events Center Coordinator is responsible for managing client inquiries, coordinating event bookings, overseeing venue readiness, and ensuring the successful execution of events held at the Events Center. The position serves as the primary point of contact for clients from initial inquiry through event completion, ensuring exceptional customer service and client satisfaction at all times. The Events Center Coordinator shall work closely with clients, suppliers, contractors, security personnel, and management to ensure that every event is organized, professionally executed, and conducted according to the standards of the management. ResponsibilitiesRespond promptly and professionally to client inquiries through phone calls, emails, social media platforms, and walk-in visitsPrepare quotations, proposals, contracts, and booking documentsPrepare event schedules, setup requirements, supplier access schedules, and venue usage plansEnsure compliance with venue policies and operational proceduresConduct regular inspections of the Events Center and surrounding facilitiesCoordinate with maintenance personnel, housekeeping staff, landscapers, and other service providers to address facility concernsServe as the official venue representative during eventsPrepare weekly and monthly reports on inquiries, bookings, event activities, and operational concerns QualificationsBachelor's Degree in Hospitality Management, Tourism Management, Business Administration, Marketing, Communications, or a related fieldPrevious experience in event coordination, hospitality, hotel operations, customer service, sales, or venue management is preferredMust be willing to work flexible hours, including evenings, weekends, and holidays when events are scheduledWilling to work office-based at the events center in San Rafael Bulacan