Senior End-to-End Complaint Resolution Specialist
Monee
About this role
Summary from our partner feed — apply on the employer site for the full posting.
Monee is seeking a Complaint Handling Specialist to manage severe, complex customer complaints from receipt to resolution. You will investigate using customer data, policy guidance and cross-functional inputs, assess impact, and drive remediation actions. The role requires strong judgment, urgency and collaboration with Product, Compliance and Legal teams to prevent recurrence and protect the business. #J-18808-Ljbffr. Compensation: 78 - 134.
At a glance
- Employer
- Monee
- Location
- Kuala Lumpur
- Compensation
- MYR 78 – MYR 134
- Posted
- Yesterday
- Source
- en-my.whatjobs.com
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