Senior Contact Center Team Lead – 24/7 Operations

RecruitFirst Pte Ltd

📍 Malaysia 💰 MYR 78 – MYR 100 Posted 18 Jun 2026 Active listing
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About this role

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RecruitFirst Pte Ltd is seeking a Team Lead for its Contact Center division in Malaysia. The successful candidate will manage operational delivery for inbound and outbound processes, ensuring adherence to SLAs and KPIs. With 5-8 years of experience in BPO or contact center operations, proficiency in C1-level English, and strong leadership skills, you’ll be responsible for guiding a team across various channels including voice, chat, and email. #J-18808-Ljbffr. Compensation: 78 - 100.

At a glance

Employer
RecruitFirst Pte Ltd
Location
Malaysia
Compensation
MYR 78 – MYR 100
Posted
18 Jun 2026
Source
en-my.whatjobs.com

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