On-Site SRE (BPO) - 24/7 Rotations, Up to MYR 9k

Job description

Location: Kuala Lumpur, Malaysia | On-Site Start Date: June/July 2026 Shift Requirement: 24/7 On-Call Rotations Salary: Up to MYR 9,000 (Preferred BPO & SRE Experience) What is a Site Reliability Engineer (SRE) A Site Reliability Engineer (SRE) combines software engineering and systems engineering to build, maintain, and optimize large-scale, highly available, and fault-tolerant systems. This role focuses on automation, infrastructure reliability, system scalability, and operational excellence in a fast-paced BPO environment supporting infrastructure services and AML systems. Key Responsibilities Design, build, and maintain scalable, highly available, and fault-tolerant systems Collaborate with software engineering teams to improve reliability and system performance Develop automation procedures to reduce manual intervention and improve operational efficiency Monitor infrastructure performance and proactively identify system bottlenecks Implement and maintain monitoring tools, automated alerts, SLIs, SLOs, and SLAs Participate in 24/7 on-call rotations, including scheduled shifts and holidays Conduct root-cause analysis and lead blameless post-mortems to prevent recurring issues Ensure systems comply with security standards and regulatory requirements Requirements Bachelor's or Master's degree in Computer Science, Information Technology, Computer Engineering, or a related field Minimum 3+ years of experience as a Site Reliability Engineer, Systems Engineer, or Software Engineer Strong proficiency in at least one programming language such as Python, Go, Java, or C++ Experience with shell scripting, Linux operating systems, and network architecture Strong understanding of relational databases and database modeling Experience with Docker and Kubernetes is highly preferred Familiarity with monitoring tools such as Prometheus and Grafana Exposure to machine learning frameworks such as TensorFlow, PyTorch, MXNet, or PaddlePaddle is an advantage Excellent communication skills and ability to collaborate in cross-functional teams Able to work in a fast-paced environment with rotational on-call responsibilities Preferred Candidate Profile Experience working in BPO environments is highly preferred Strategic thinker with strong troubleshooting and analytical skills Passionate about automation, reliability, and infrastructure optimization What's in it for You Competitive salary package up to MYR 9,000 Opportunity to work on large-scale distributed systems and infrastructure Exposure to modern cloud-native technologies and automation tools Career growth opportunities within a global organization Collaborative and innovation-driven work environmentContinuous learning and professional development opportunities #J-18808-Ljbffr