MY - Specialist: Full-Time or Part-Time, Permanent or Seasonal

Responsibilities Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Understand and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes.

Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services and purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Demonstrate Apple’s values of inclusion and diversity in daily activities. Minimum

Qualifications You should have availability to work a schedule based on business needs that may include nights, weekends and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. You should also be proficient in the local language, both written and spoken. Preferred

Qualifications You can demonstrate knowledge of Apple products and services. You can personalise solutions based on customer needs, and effectively communicate them. You can work in a fast-paced environment, often supporting multiple customers at the same time. You can work in a team environment, demonstrating shared responsibility and accountability with other team members. You can be curious and open to learning from others and helping each other grow.

You can learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience. You can be trusted with sensitive or confidential information, keeping with Apple’s core values. #J-18808-Ljbffr. Compensation: 30 - 40.