Bilingual Customer Success Specialist — English/Mandarin 24/7

Job description

Teleperformance is seeking a Customer Success Specialist in Malaysia, Sabah, West Coast Division. This role involves responding to customer requests, managing concerns, and providing information through inbound channels. Candidates should be fluent in English and Mandarin with SPM education level or above. The position requires a willingness to learn and the ability to work in a 24/7 shift rotation. Responsibilities include educating customers on self-service options and performing specified KYC tasks. #J-18808-Ljbffr