24/7 Customer Care Specialist — Solutions & Cross‑Sell

Job description

AIA Hong Kong and Macau is seeking a dedicated customer service representative for its 24/7 call centre located in Kuala Lumpur, Malaysia. The role involves efficiently managing customer interactions, resolving enquiries, and providing effective solutions.The ideal candidate will have a diploma or degree (or equivalent experience) and at least one year of relevant customer service experience. Strong communication skills and a commitment to customer satisfaction are essential for success in this position. #J-18808-Ljbffr