Travel & Expense Experts

About the RoleWe are looking for an experienced Travel & Expense (T&E) Specialist to manage end-to-end employee expense reimbursement processes while ensuring compliance with corporate travel and expense policies. The role will be responsible for expense report auditing, corporate card reconciliation, payment processing, stakeholder support, and continuous process improvement within a global shared services environment.

The ideal candidate should possess strong knowledge of SAP Concur, ERP systems, travel policy compliance, and employee expense management. Key ResponsibilitiesTravel & Expense OperationsProcess and review employee expense reports through SAP Concur. Validate receipts, supporting documents, business purpose, and policy compliance. Review expense claims for accuracy before approval and payment processing. Process employee reimbursements within agreed SLAs.

Handle corporate credit card (AMEX) reconciliations and settlement. Support manual expense claims where required. Expense Audit & ComplianceAudit expense reports to ensure compliance with company travel and expense policies. Identify duplicate, non-compliant, and fraudulent claims. Verify VAT/GST applicability where relevant. Maintain complete audit documentation. Payment ProcessingExecute employee reimbursement payments. Support payment scheduling and payment run activities.

Resolve payment failures and banking issues. Coordinate with Treasury for payment execution. Employee & Stakeholder SupportResolve employee queries related to travel expenses and reimbursements. Manage shared mailbox and ticketing system. Coordinate with HR, Payroll, Finance, and Business teams. Support global stakeholders across multiple regions. Corporate Card AdministrationMonitor corporate card transactions. Ensure timely reconciliation of outstanding card balances.

Coordinate with employees for missing receipts and pending submissions. Support monthly AMEX card settlements. Reporting & ControlsPrepare T&E dashboards and MIS reports. Track SLA performance and ageing reports. Support internal and external audits. Identify opportunities for process automation and continuous improvement.

Required SkillsStrong experience in Travel & Expense (T&E) OperationsSAP ConcurEmployee Expense ProcessingCorporate Card Management (AMEX)Expense AuditPolicy ComplianceReimbursement ProcessingPayment ProcessingVendor & Employee Query ResolutionShared Mailbox ManagementSLA ManagementReporting & AnalyticsStakeholder ManagementPreferred Technical SkillsSAP S/4HANASAP FioriSAP VIMSAP AribaOracle JDECoupaFreshdesk or Ticketing ToolsMicrosoft Excel (Advanced)QualificationsBachelor’s degree in commerce, Finance, Accounting or Business AdministrationMBA / Finance qualification preferredPreferred Experience10-18 years of experience in Travel & Expense and Accounts Payable operations.

Experience working in Global Business Services (GBS) or Shared Service Centers. Experience supporting global regions such as EMEA, APAC, Americas, or ANZ. Experience in SAP Concur implementation, UAT, or process transition is an advantage. 000000.