Strategic Account Manager

Job description

Why join Mediatropy?At Mediatropy, we don’t just run campaigns - we build ideas that travel across markets.We’re an independent, award-winning digital agency with a regional footprint across Asia (Singapore, Indonesia, Vietnam, Thailand, Malaysia, Philippines, Dubai, Hong Kong, and Shanghai). Our team of 80+ works across creative, media, tech, and data - meaning you’ll never work in silos. More importantly, we care about how you work, not just what you deliver:MT Anywhere+: Work from anywhere (up to 12 days, on top of leave)Generous leave + loyalty leave that grows every yearA culture that values ideas, ownership, and growthRemote Work What you’ll be doingThis is not just an account servicing role - you’ll be the bridge between clients, strategy, and execution, owning projects end-to-end.1. Own projects from idea to executionLead integrated digital campaigns across creative, media, social, and webManage timelines, budgets, and cross-functional teamsEnsure quality and consistency across all deliverables2. Build strong client partnershipsBe the main point of contact and trusted advisor to clientsLead presentations, reports, and strategic discussionsAnticipate client needs and proactively recommend solutions3. Drive pitches & new businessTranslate client briefs into clear internal directionLead pitch development from concept to deck to deliveryIdentify opportunities to grow existing accounts4. Shape digital & creative strategiesContribute ideas that solve real business problemsWork closely with regional teams across media, creative, SEO, UX/UI, and dataBring together insights, creativity, and performance thinkingTranslate consumer insights and social listening data into actionable recommendations and compelling storytelling What success looks like in this roleClients trust you and rely on your recommendationsProjects run smoothly (on time, on budget, high quality)You contribute to winning pitches and growing accountsYou’re seen as a strong collaborator across teamsReporting and insights are translated into clear, strategic narratives that drive decision-making What we’re looking for5–7 years experience in a digital / creative / media agencyStrong understanding of integrated campaigns (media, social, web, content)Confident in managing clients and leading conversationsAble to translate ideas into clear briefs and actionsExperience with consumer intelligence and social listening tools (e.g. Meltwater, GWI) is highly preferredStrong reporting, presentation, and insight storytelling capabilitiesOrganised, proactive, and solutions-drivenA strong eye for detail and presentationComfortable working in a fast-paced, collaborative environment ⚡ Quick ApplyTo speed things up, apply directly via our careers page and complete a short questionnaire:https:///job-detail/9