Sales Representative — BPO & Multifinance Partnerships

Job description

The RoleWe're looking for a Sales Representative who doesn't wait to be told — someone who moves first, builds relationships that outlast deals, and treats their territory like a personal business.This is a hunter role with two parallel mandates:Build WIZ.AI's BPO partner ecosystem in Indonesia — converting BPO and contact center companies into reseller partners and direct clients for our AI Talkbot platform.Land and grow direct enterprise accounts in Indonesia's multifinance and fintech sectors (BFI Finance, Adira Finance, FIF Group, WOM Finance, ACC, MTF, Akulaku, Kredivo, and similar) — where our voice bot solves real, measurable telecollection and customer engagement problems.You will be the primary face of WIZ.AI to Indonesia's BPO and Fintech C-suite, playing a defining role in establishing our market position in one of Southeast Asia's most important growth markets. What You'll DoPartnership & Business Development Identify, approach, and close reseller and direct-client agreements with mid-to-large BPO companies (KPSG, Infomedia, MitraComm, VADS Indonesia, Transcosmos Indonesia, Teleperformance, and similar)Open and grow direct accounts in Indonesian multifinance, consumer finance, and digital lending companies — with a primary focus on telecollection, customer service, and outbound engagement use casesBuild and manage a structured prospect pipeline with a clear 90-day, 180-day, and 12-month viewOwn end-to-end deal cycles: from initial outreach through POC scoping, commercial negotiation, and contract close Account Growth & Relationship DepthGrow revenue from closed accounts — driving adoption depth, upselling additional Talkbot use cases, and securing renewalsMaintain genuine, long-term relationships with key contacts even when there is no active deal — your network is an asset, not a transaction listCoordinate partner onboarding with WIZ.AI's Solutions and Customer Success teamsReport against KPIs: new partners signed, ARR generated, POC conversion rate, and partner-driven pipeline Market IntelligenceMap the Indonesian BPO and Fintech ecosystems quarterly: key accounts, decision-makers, competitive dynamics, and emerging use casesRepresent WIZ.AI at industry events, conferences, and trade associations (ICCA, AFPI, APPI, AFTECH) Who You AreThe behaviors below describe how you already operate — not aspirations. If most of these sound like you, we want to talk.You move first. You don't wait for marketing to send you leads. If you see a relevant role change on LinkedIn or a fintech announcement in Bisnis Indonesia, you're already drafting the outreach message.You understand that real business in Indonesia happens through real relationships. You're comfortable building trust over time — through informal conversations, social settings, and consistent presence — not just through formal pitches. Your clients see you as a trusted advisor, not a vendor.You hunt, but you don't burn. You're persistent without being annoying. You keep relationships warm for 12+ months when needed, because you understand BFSI and Fintech sales cycles take time.You're intellectually curious — about technology AND about your clients' businesses. You read OJK regulations. You understand the difference between a BPO, a captive contact center, and a multifinance in-house collection unit. You can explain why voice AI matters to a specific Head of Collections — not just what it does.You teach yourself what you don't know. Nobody had to push you to learn how voice AI, IVR, or LLMs work. You figured it out because clients asked, and you wanted to answer better than your competitors.You led things in university. Whether that was BEM, HIMA, AIESEC, a major campus event committee, or a startup club — you've been in a position where you had to convince, organize, and motivate people without formal authority. That muscle still defines how you sell. What We're Looking ForMust-Have Requirements5+ years of sales or business development experience, with at least 5 years selling B2B technology, SaaS, or services into BPO companies, contact centers, multifinance companies, fintech lenders.A real, verifiable network at Manager-Director level or above across at least two of the following segments: BPO/Contact center operators (KPSG, MitraComm, VADS, Infomedia, Transcosmos, Teleperformance, etc.)Fintech / Multifinance / consumer finance (BFI, Adira, FIF, WOM, ACC, MTF, Mandiri Utama Finance/Akulaku, Kredivo, Kredit Pintar, etc.)Bachelor's degree in Information Systems (Sistem Informasi), Business Information Technology, Digital Business, Computer Science, or equivalent — from a recognized Indonesian university (BINUS, UI, ITB, UGM, ITS, Prasetiya Mulya, UPH, Telkom University, or international equivalent) Demonstrable track record of leadership in university or post-graduation organizations — student council, BEM/HIMA, AIESEC, professional associations, community committees. Tell us what you led and what changed because of it.Native or near-native Bahasa Indonesia + strong professional working EnglishProven track record of closing complex, multi-stakeholder B2B deals with 3–9 month sales cycles Strong AdvantagePrior experience selling AI, voice bots, IVR, contact center technology, CRM, or omnichannel customer engagement platforms (Genesys, NICE, Avaya, Cisco, Talkdesk, Qiscus, Mekari, Sprinklr, Freshworks, Zendesk, etc.)Direct experience with telecollection operations or working at a multifinance / digital lenderExisting reseller or channel partnership structuring experienceActive membership in ICCA, AFPI, APPI, or AFTECHSpeaking experience at Indonesian industry events (Customer Experience Indonesia, Indonesia Fintech Summit, IndoFest, etc.) Office: 88 Kasablanka