Jakarta, Restaurant Manager

Job description

Make the World Smile for Peace Through Wholehearted Hospitality At Pizza 4P's, we believe that a restaurant can be more than a place to dine—it can be a place where people connect, feel cared for, and create meaningful memories.Founded in Vietnam, Pizza 4P's has grown into a leading hospitality brand with restaurants across Vietnam, Cambodia, India, Japan, and Indonesia. Guided by the spirit of Omotenashi—wholehearted hospitality—we are committed to delivering wow guest experiences, nurturing our people, and creating positive impact in the communities we serve.As we continue our growth journey in Indonesia, we are looking for passionate leaders who are excited to build high-performing teams and create unforgettable dining experiences. Your MissionAs a Restaurant Manager, you will be the leader of your restaurant, responsible for creating an environment where both guests and team members can thrive. You will drive operational excellence while inspiring your team to deliver the warmth, care, and hospitality that define the Pizza 4P's experience. What You Will DoLead Outstanding Guest ExperiencesEnsure every guest receives a memorable and consistent Pizza 4P's experienceBuild a guest-centric culture that goes beyond service standardsRespond proactively to guest feedback and continuously improve service qualityLead and Develop PeopleRecruit, coach, and develop future restaurant leadersFoster a positive, inclusive, and high-performing team cultureConduct regular coaching, performance discussions, and talent development activitiesServe as a role model for Pizza 4P's values and cultureDrive Operational ExcellenceOversee daily restaurant operations to ensure smooth and efficient serviceMaintain the highest standards of food safety, hygiene, cleanliness, and qualityEnsure compliance with company policies and operational proceduresDeliver Business ResultsManage labor, inventory, and operational costs effectivelyMonitor restaurant performance and drive continuous improvementAchieve sales, profitability, guest satisfaction, and people development targets Who We Are Looking ForWe would love to hear from you if you:Have 3–5+ years of leadership experience in restaurants, hospitality, retail, or customer-focused businessesHave successfully managed teams of 20+ people in a fast-paced environmentDemonstrate strong leadership, coaching, and people development capabilitiesAre passionate about creating exceptional guest experiencesPossess strong business acumen and operational management skillsCommunicate effectively in English; additional languages are an advantageThrive in dynamic, multicultural environmentsAre proactive, hands-on, and willing to lead by example on the restaurant floor Why Join Us?Opportunity to grow with one of the most innovative hospitality brandsInternational career development opportunities across multiple countriesA people-first culture built on trust, learning, and collaborationThe chance to make a meaningful impact on both guests and team members every day If you are passionate about hospitality, leadership, and creating memorable experiences, we would love to meet you.