Head of Business (Scarlett Skin Clinic)

Job description

About Scarlett IndonesiaFounded in 2017, Scarlett Indonesia has rapidly emerged as one of the leading local brands in beauty and personal care. As a fast-growing company, we have built a strong presence across both online and offline platforms. Our growth is driven by our innovative product offerings, passionate team, and the support of over 5 million organic followers on Instagram and e-commerce channels. With a bold vision to become Indonesia’s number one beauty and personal care brand, we invite you to be part of our journey and #BeOurSTARlett! Qualifications:Bachelor's degree in Business Management, Marketing, or a related field (Master’s preferred)Minimum 7 - 10 years of experience in Lead Business Unit, preferably in the beauty/skin clinicStrong strategic thinking and analytical skillsExperience in developing marketing plans and product/service innovationExcellent communication, leadership, and interpersonal skillsAbility to manage multiple projects and prioritize effectivelyProven experience in overseeing and optimizing daily operations across departments, ensuring efficient workflows, cost control, regulatory compliance, staff management, and the effective use of clinic management Responsibilities:Identify new business opportunities, market trends, and strategic partnerships to drive clinic growthDevelop and execute short-term and long-term growth strategies aligned with overall clinic goalsResearch industry trends and customer needs to guide the development of new treatments, packages, and servicesCollaborate with clinical and operational teams to launch and refine services that enhance patient outcomes and satisfactionMonitor competitive landscape and proactively innovate to maintain market leadership.Conceptualize and oversee brand-aligned marketing strategies and campaigns to increase brand visibility and customer engagementPlan and execute promotional activities, seasonal offers, and service bundling strategiesCollaborate with digital marketing and creative teams to ensure consistent messaging across platforms (social media, email, in-clinic materials, etc.)Develop strategies to improve customer acquisition, retention, and loyaltyOversee day-to-day operations, ensuring workflow efficiency, regulatory compliance, and high service standardsManage staff hiring, training, scheduling, and performance to support operational excellence Why Scarlett Indonesia?At Scarlett Indonesia, time flies beautifully as we stay focused on building, growing, and achieving meaningful milestones through memorable experiences. With our GLOW UP culture, we aim to build and empower a talented workforce that drives business growth through innovation, collaboration, and a positive work culture. #BeOurSTARlett and illuminate your path to success in the dynamic world of beauty and personal care.