CEO Office (Indonesia-Based)

Job description

About NimblyNimbly is a multi-product AI solution designed for large-scale Retail and F&B operations. Our platform aligns teams, processes, and operational execution, leading to happier customers, while providing management with real-time visibility and accountability.Backed by leading VCs, Nimbly works with global brands like KFC, 7-Eleven, Adidas, and Decathlon across 11 markets in APAC & USA to drive productivity and customer satisfaction improvements. As Nimbly enters the next growth phase, we are looking for a for a CEO Office to become CEO’s right hand and the company’s swiss army knife. The RoleThis is the CEO’s right hand and the company’s swiss army knife. One week you might be building a board deck; the next you’re sourcing hardware from suppliers in China, negotiating an office lease, or flying to a client site to unblock a deal. There is no “that’s not my job” in this role. You will operate at the intersection of strategy and execution — with heavy emphasis on execution. At a ~50-person company scaling to 100+, the Chief of Staff is the person who makes sure nothing falls through the cracks, whether that’s a strategic initiative or a logistics problem that just needs someone resourceful to solve it. This role reports directly to the CEO and offers unparalleled visibility into every part of the business. It is ideal for a resourceful operator who thrives on variety, moves fast in ambiguity, and gets energy from solving problems — big or small — that nobody else is picking up. ResponsibilitiesNo two weeks will look the same. Here is a realistic picture of the range:Strategy & PlanningPartner with the CEO to set company OKRs, quarterly priorities, and annual plansPrepare board materials, investor updates, and strategic presentationsBuild business cases for new verticals, market entry, pricing changes, or partnershipsRun competitive analysis, market sizing, and other strategic research as needed Cross-Functional ExecutionRun the company’s operating rhythm — leadership meetings, all-hands, QBRs, and retrospectivesTrack execution against goals; identify bottlenecks and clear them before they escalateBe the connective tissue between Product, Engineering, Sales, Customer Success, and FinanceStep in to directly manage workstreams that don’t have a natural owner yet Ad-Hoc Operations & Problem SolvingSource and negotiate with vendors — hardware suppliers in China, service providers, software tools, event venues, whatever the company needsHandle operational fire drills: a client escalation that needs immediate coordination, a shipment stuck in customs, a contract that needs to close by FridayManage office/facilities logistics across our Singapore, Jakarta, Bangalore, and Bangkok locationsSet up and manage operational processes that don’t exist yet (procurement, vendor management, internal tooling)Evaluate, negotiate, and manage relationships with outsourced service providers and contractorsDo the unglamorous work that keeps a scaling company running — no task is too small if it matters CEO LeverageAct as a trusted sounding board on key decisions — hiring, product bets, partnerships, market expansionPre-process information and prepare decision memos so the CEO can move fasterRepresent the CEO with external stakeholders, partners, and investors when neededProtect the CEO’s time and ensure focus on the highest-leverage activities Growth InitiativesCoordinate US market entry across sales, marketing, product, legal, and operationsSupport fundraising — data rooms, financial models, due diligence, investor schedulingEvaluate strategic partnerships, channel deals, and potential M&AScout and set up local operations in new markets (office space, banking, legal entities, hiring) People & CultureHelp scale the team from ~50 to 100+ — hiring strategy, onboarding, culture-buildingDrive internal communications and keep the distributed team alignedChampion Nimbly’s core values: Customer Centric, Empathy, Adaptability, Responsibility QualificationsMust-Have5–10 years of experience in high-growth startups, management consulting, venture capital, or operating roles where you wore multiple hatsA “get it done” mentality — you don’t wait for permission or perfect information; you figure it outComfortable context-switching between a board presentation at 10am and a vendor negotiation at 2pmStrong analytical skills — financial modeling, data analysis, business case developmentExcellent communication — you can write a concise investor memo and also get a supplier on WeChat to expedite a shipmentHigh EQ and organizational savvy — you build trust quickly across functions, cultures, and seniority levelsWillingness to travel across SEA and occasionally to the US or China as neededComfort with ambiguity, scrappiness, and the reality that startups require doing whatever needs to be done Benefits at NimblyLeadership role in a profitable, growing SaaS company Direct impact on regional/global expansion and revenue growthHigh ownership and strategic influenceCompetitive compensation packageOpportunity to launch new AI products