L2 Helpdesk Technician – MSP Escalations & RMM
Andes Path
- Hybrid
About this role
Summary from our partner feed — apply on the employer site for the full posting.
Andes Path in Santiago (Hybrid) is seeking a skilled L2 Helpdesk Technician to act as the escalation point for issues L1 can't resolve. You will work remotely with our RMM/PSA toolset (Datto RMM, Autotask) and support US-based clients in real time, while ensuring security and compliance policies are followed. Key tasks include end-to-end ticket ownership, documenting remediation steps, and handing off to US teammates at shift end. #J-18808-Ljbffr. Compensation: 10 - 15.
At a glance
- Employer
- Andes Path
- Location
- Santiago
- Compensation
- CLP 10 – CLP 15
- Posted
- 29 Sept 2026
- Source
- cl.whatjobs.com
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