Transaction Services Analyst

Job description

Transaction Services Analyst Location: Dhaka, Dhaka, BD, 1208 Brand: HSBC Area of Interest: Closing Date: Hybrid Worker Date: 2 Jun 2026 **Job description** In this role, you will: + Deliver superior customer service by driving operational performance + Support any key organizational strategic initiatives to help in operationalising the product development and business improvements + Manage Business operations which has a significant scale of operational size along with complexity of transactions involved + Develop and maintain strong working relationships with internal and external stakeholders + Act as a Services champion to ensure that key objectives are prioritised appropriately within CMB and GBM + Ensure positive client experiences through support, trade advice and best practices in relation to transactions + Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role + Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions and decision making. To be successful in this role, you should meet the following requirements: + Bachelor's degree from a public/private university + Experience in banking operations particularly in trade + Knowledge of trade related guidelines and policies is preferable + Clear ability to delicately handle and resolve inter/intra departmental issues, developed on the job and through attendance on appropriate training programs/attachments