Customer Interaction Center Representative Al Tayer Group Customer Service 06:29

Job Title: Customer Interaction Center RepresentativeWork Mode: On-siteDate Posted: 26 October 2026Job Reference/ID: 4601Job Description / RoleTo welcome the customers in a courteous and to answer phone efficiently and provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel. Key ResponsibilitiesBe part of the Telemarketing activities during campaigns.

Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidanceProvide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service AdvisorDirect the customer to the relevant advisor who will attend to himCall customers to get follow feedback on their visits to ATM.

Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfactionSupport the reception in managing the courtesy vehicles. Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.

Experience Required1-2 years relevant experienceEducation QualificationsHigh school CertificateSkills RequiredCustomer service skills/ certification is an advantageExposure to multicultural environmentWell groomed with pleasant personalityEmployment / Job TypeFull TimeAbout the CompanyA Dubai family owned conglomerate with interests in automotive distribution, luxury and lifestyle retail, hospitality, perfumes and cosmetics.

It represents international brands across the Middle East and employs teams in retail, sales, marketing, logistics and corporate functions. Company IndustryRetailDepartment / Functional AreaCustomer ServiceClosing DateNot mentioned #J-18808-Ljbffr. Compensation: 33 - 50.