AI Platform Service Desk Analyst — 24/7 Support

Open Innovation AI

📍 the, United Arab Emirates 💰 AED 80 – AED 120 Posted 29 Jun 2026 Active listing

About this role

Summary from our partner feed — apply on the employer site for the full posting.

Open Innovation AI in the United Arab Emirates is seeking a Service Desk Analyst to provide first-line support by triaging incoming tickets and guiding customers on platform functionality. This role focuses on effective communication and issue classification to enhance customer experience. The ideal candidate will have 1–3 years in IT Service Desk roles, excellent communication skills, and experience with ITSM tools like Jira Service Management.

This position follows a 24/7 shift model to ensure service continuity. #J-18808-Ljbffr. Compensation: 80 - 120.

At a glance

Employer
Open Innovation AI
Location
the, United Arab Emirates
Compensation
AED 80 – AED 120
Posted
29 Jun 2026
Source
en-ae.whatjobs.com

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