AI Platform Service Desk Analyst — 24/7 Support
Open Innovation AI
About this role
Summary from our partner feed — apply on the employer site for the full posting.
Open Innovation AI in the United Arab Emirates is seeking a Service Desk Analyst to provide first-line support by triaging incoming tickets and guiding customers on platform functionality. This role focuses on effective communication and issue classification to enhance customer experience. The ideal candidate will have 1–3 years in IT Service Desk roles, excellent communication skills, and experience with ITSM tools like Jira Service Management.
This position follows a 24/7 shift model to ensure service continuity. #J-18808-Ljbffr. Compensation: 80 - 120.
At a glance
- Employer
- Open Innovation AI
- Location
- the, United Arab Emirates
- Compensation
- AED 80 – AED 120
- Posted
- 29 Jun 2026
- Source
- en-ae.whatjobs.com
Apply on employer site ← All Private Sector
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